What we do

SydWest Multicultural Services assists newly arrived refugees, humanitarian entrants and people from culturally and linguistically diverse backgrounds by offering a variety of services and programs to help people settle into the Australian community. We also provide quality aged care and disability services to people within the CALD community.

 mervat and her group 2Refugees, Humanitarian Entrants and New Arrivals

Our Settlement Services team offers tailored case management support to help refugees and humanitarian entrants who have been in Australia for less than five years and are dealing with priority issues of settlement. We also run multicultural support groups for families, men, women and different cultural groups and offer a range of programs and services for seniors, families and youth. Click here to learn more. From 1 July 2015, SydWest is now part of the new Settlement Services Program in NSW. Click here for more information.

hamide and clients 2Frail Aged, People with Disabilities and their Carers

Our Aged Care and Disability Services include the Home Care Packages Program and the Commonwealth HACC and Community Care Support Programs, designed to help people to live independently in the community for as long as possible. Click here to find out more including the many services programs and support groups for Seniors and Carers.

 P1060063 (3)Families and Children

Our CALD Early Intervention and Family Support Service incudes a range of fun and informative programs to help parents and families from non English speaking backgrounds. Click here to learn more about our families programs including playgroups and women’s support groups.

  IMG_1872Success Story Meet Jeyapalan who came to Australia five years ago from Sri Lanka

“When I came to Australia, I didn’t know any English. A friend told me about SydWest and I discovered that there was a Tamil caseworker who spoke my language which was good. She was able to interpret for me and help me with my questions. There were many challenges when I first came to Australia, but here I am free to improve myself. I decided I didn’t want to rely on Centrelink for money and quickly found a job. My SydWest caseworker also helped me to set up an ABN and business number so I could start a business. My dream is that I can grow my business, own a home and provide a good education for my son.”


refugee week clip

Refugee Week Celebrations – More than 300 people of all ages and backgrounds celebrated Refugee Week in Blacktown. Click here for an update.

ramia clip

Refugee Week Stories of Courage
Meet Ramia who left war-torn Syria in 2010 with her husband and six children. Click here to read more.

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SydWest care workers are part of a pilot program to encourage elderly clients to adopt healthy and activity living in the home. Click here for more details.

harmony day dancers

 Harmony Day Celebrations – Our rich cultural diversity was on show during the Harmony Day celebrations in Blacktown. Click here for an update.

bollywood dancers email

International Women’s Day celebrations – SydWest and partners celebrating the achievements of women at Blacktown on Friday 6 March. Click here for more info.


Blacktown Standing Together Day of Action – Community leaders standing together for harmony and solidarity and a united multicultural community.

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Going Home, Staying Home Program – a new service helping people from non-English speaking backgrounds who are homeless or at risk of homelessness to secure housing. Click here for more information.


Our new Learner Driver Mentoring Program assists financially disadvantaged people through the process of getting their licence, from driver education and safety to on-road driver experience. Contact SydWest to learn more about the program or to become a volunteer driver mentor. Click here for more information.