(02) 9621 6633         info@sydwestms.org.au         Office Location

For Seniors and their Carers

SydWest Multicultural Services provides quality Aged Care Services to assist people from culturally and linguistically diverse backgrounds to live independently in their homes and in the community for as long as possible.

SydWest can help you access support in your home and daily life to help you manage better at home and improve your wellbeing.  SydWest are able to offer you either individual services or a tailored package of services to suit your needs.

Our People
Our People
All SydWest Multicultural Services care workers are fully qualified and trained. They are also bilingual and bi-cultural, covering a range of cultural backgrounds and languages represented in Western Sydney. You are able choose a Care Worker who speaks your language and understands your culture.

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Our Services include:

Home Care Packages
Home Care Packages support you to live independently in your own home for as long as possible.  SydWest Multicultural Services offers a range of support services tailored to your individual needs and circumstances.  Programs are suitable for people who require basic to high-level care needs.


The Commonwealth Home Support Program
Ongoing or short term support services can be provided through the Commonwealth Home Support Programme and can include; help with housework, meals and food preparation (culturally appropriate when required), transport, shopping, respite, and social support.


Social Support Groups
Our regular social support groups for seniors and carers help break social isolation through social outings, information sessions and group sharing. Current groups include Arabic, Bhutanese, Chinese, Croatian, Egyptian, Filipino, Indian Subcontinent, Indian Glenwood, Maltese, Persian, Serbian, Spanish, Turkish seniors groups as well as Blacktown and Mt Druitt Carer Support groups.


Seniors Kiosk
Seniors can stay in touch with computer and internet technology and stay connected with family and friends here and overseas through our seniors kiosk and basic computer training sessions


Healthy Active Living
SydWest Multicultural Services is delighted to be part of the pilot Healthy Older People Partnership (HOPP) program for our elderly clients in Western Sydney - the majority of whom are from non-English speaking backgrounds. We provide trained care workers who teach our aged care clients the key exercise activities which can help reduce the risk of falls in the home.

Full Range of Services Provided include:

+ Personal care services

+ Daily living activities

+ Nutrition, hydration, meal preparation and diet

+ Clinical care

+ Continence management

+ Mobility and dexterity

+ Leisure interests and activities

+ Support services including help around the home

+ In-Home Respite

+ Case Management Services

+ Counselling Support, Information and Advocacy


You may be eligible for support from SydWest Multicultural Services if you:

  • Are an older person who needs coordinated services to help you to stay in your home (can be younger in certain circumstances, if approved by Aged Care Assessment Team)
  • Need assistance to complete everyday tasks
  • From a culturally and linguistically diverse background

For assistance or additional information please contact one of SydWest Home Care Package Coordinator’s on (02) 9621 6633

Service Access, Referrals and Assessments

To access funded support services, individuals must register with My Aged Care for assessment (www.myagedcare.com.au or 1800 200 422). If you require assistance to complete this process please contact a member of the Aged Care and Disability Services team on (02) 9621 6633 to discuss your needs.

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How to reach us?

  • Address :
    Level 2, 125 Main Street Blacktown NSW 2148
  • Tel : (02) 9621 6633
  • Fax : (02) 9831 5625
  • Email : This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Mt Druitt Outreach Office :
    Shop 9, 6-10 Mount Street Mt Druitt 2770
    (enter via Ralph Place)
  • Tel : (02) 9625 0455
  • Fax : (02) 9625 0322
  • Penrith Office :
    114-116 Henry Street Penrith NSW 2750
    (Community Connection Building)
  • Tel : (02) 9621 6633
  • Rouse Hill Office :
    Vinegar Hill Community Centre,
    29 Main Street, Rouse Hill NSW 2155
  • Tel : (02) 9621 6633

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