SydWest is COVID Safe and open for business by remote only until 30 September 2021.

  (02) 9621 6633         info@sydwestms.org.au         Office Location

Quality Management System (ISO9001) and Information Security Management System (ISO27001)

SydWest Multicultural Services is now ISO-certified.  These certifications are your assurance of our best-practice operations for all our services and offices.

ISO9001 and ISO27001 are international standards developed and published by the International Organization for Standardization (ISO). ISO certification is a seal of approval that we operate SydWest Multicultural Services to two of the ISO Standards.

ISO9001 and ISO 27001

ISO27001 Information Security Management System (ISMS)

An ISMS is a systematic approach to managing sensitive company information so that it remains secure. It includes people, processes and IT systems by applying a risk management process.

ISMS ensure that a business security risks are managed cost-effectively, adherence to the recognised standards. An ISMS is invaluable for monitoring, reviewing, maintaining and improving a business information asset and will indisputably give our  partner businesses and clients higher confidence in the way they interact with SydWest.

Benefits ISO27001 Information Security Management System

  • Credibility, trust and confidence by our clients

  • Greater awareness of security

  • Securing confidentiality, integrity and availability

  • Prompt detection of data leakage and fast reaction

  • Reduce business risk

  • Prevention of confidentiality breaches

  • Provides a significant competitive advantage, and can effectively be a licence to work with stakeholders in certain regulated sectors

  • Compliance with legislation, ISO27001 Certification and meeting international benchmarks of security

  • Better organisation & client expectations

  • Increases the quality control of information security processes and procedures and reduces the level of risk.

  • ISMS would help us to measure and increase the stakeholder's satisfaction.

ISO9001 Quality Management System (QMS)

With QMS ISO9001 implemented, the organisation is managed as a system of interrelated processes.

Benefits of ISO9001 Quality Management System

  • Improvement of SydWest's performance, coordination and productivity

  • Improved employee participation and satisfaction

  • Greater focus on our business objectives and our customers’ expectations

  • Continuous Improvement

  • Opportunity to compete on the same basis as larger organisations (e.g. ability to tender).

  • Marketing Benefits of ISO9001

  • An internationally recognised Quality Management System

  • Evidence to clients and potential stakeholders about the capabilities of SydWest

  • Increased opportunities in the future

  • Improved client's satisfaction

Downloads

Download ISO9001 Certificate
Download ISO27001 Certificate

Business Hours

Monday to Friday
9:00am to 4:30pm

Socials

Subscribe to our Newsletter

Blacktown

  •   Level 2, 125 Main Street
      Blacktown NSW 2148

  • Tel : (02) 9621 6633
  • Fax : (02) 9831 5625
  • Email : This email address is being protected from spambots. You need JavaScript enabled to view it.

Mt Druitt

  •   Level 1, 13 Cleeve Close
      Mt Druitt NSW 2770

  • Tel : (02) 9625 0455
  • Fax : (02) 9625 0322
  • Email : This email address is being protected from spambots. You need JavaScript enabled to view it.

Penrith

  •   Community Connection Building
      Suite 113, 114-116 Henry Street
      Penrith NSW 2750
  • Tel : (02) 9621 6633
  • Fax : (02) 9831 5625
  • Email : This email address is being protected from spambots. You need JavaScript enabled to view it.

Rouse Hill

  •   Vinegar Hill Community Centre
      29 Main Street
      Rouse Hill NSW 2155
  • Tel : (02) 9621 6633
  • Fax : (02) 9831 5625
  • Email : This email address is being protected from spambots. You need JavaScript enabled to view it.