(02) 9621 6633         info@sydwestms.org.au         Office Location

COVID-19 Service Update as at 25 March

COVID-19 Service Update as at 25 March Featured

25 March 2020


SydWest Multicultural Services continues to monitor the situation closely and we are escalating our response as informed by the government and assessment by our crisis management team.

OFFICE CLOSING from Monday 30 March for TWO WEEKS

  • All office staff will be working remotely from home from Monday 30th March 2020 for two weeks - we are taking advantage of technologies such as VOIP and the Cloud that had already been implemented at SydWest to maintain our services as much as possible.
  • A new email has been set up to support all our clients in case of specific enquiries on the virus and their services. This email is This email address is being protected from spambots. You need JavaScript enabled to view it. and we will be replying to enquires in a timely manner.
  • You can still call us and we’ll transfer your call direct to the person you are calling.
    • Blacktown: 9621-6633
    • Mt Druitt: 9625 0455
  • All group activities for clients of our Women & Families, Youth, Aged Care, Disabilities and Settlement services continue to be suspended until further notice.
  • Care Workers will continue to provide home care services to our Aged Care and NDIS clients.
  • SydWest is already set up for virtual meetings and will be increasingly using this technology while the office is closed.
  • We will be assessing the situation on a fortnightly basis and will keep you informed.

As the situation is changing on a daily basis, we take this time to reminder you that:

  • Frequent hand washing with liquid soap and water or alcohol-based hand rub and after coughing or sneezing, will help reduce the spread.
  • Cover your mouth with a tissue or into your elbow (not your bare hand) when coughing or sneezing and dispose of used tissues immediately and wash your hands.
  • Continue to follow any restrictions the Federal and NSW government puts in place.

SydWest is committed to working through COVID-19 successfully and thank you for your ongoing support of our measures and your individual actions to minimise infection. We’re all in this together!

 

Blacktown

  •   Level 2, 125 Main Street
      Blacktown NSW 2148

  • Tel : (02) 9621 6633
  • Fax : (02) 9831 5625
  • Email : This email address is being protected from spambots. You need JavaScript enabled to view it.

Castle Hill

  •  The Community Hub
     Castle Hill Towers Shopping Centre
     6-14 Castle Street
     Castle Hill NSW 2154
  • Tel : (02) 9621 6633
  • Fax : (02) 9831 5625
  • Email : This email address is being protected from spambots. You need JavaScript enabled to view it.

Mt Druitt

  •   Shop 3, 6-10 Mount Street
      Mt Druitt NSW 2770
      (enter via Ralph Place)
  • Tel : (02) 9625 0455
  • Fax : (02) 9625 0322
  • Email : This email address is being protected from spambots. You need JavaScript enabled to view it.

Castle Hill

  • SydWest staff will be onsite on
            Wednesdays and Thursdays
  • We offer Aged Care, Disability
             and Disability Employment
             Services

Penrith

  •   Community Connection Building
      Suite 113, 114-116 Henry Street
      Penrith NSW 2750
  • Tel : (02) 9621 6633
  • Fax : (02) 9831 5625
  • Email : This email address is being protected from spambots. You need JavaScript enabled to view it.

Rouse Hill

  •   Vinegar Hill Community Centre
      29 Main Street
      Rouse Hill NSW 2155
  • Tel : (02) 9621 6633
  • Fax : (02) 9831 5625
  • Email : This email address is being protected from spambots. You need JavaScript enabled to view it.

Business Hours

Monday to Friday
9:00am to 4:30pm

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