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  (02) 9621 6633         info@sydwestms.org.au         Office Location

A client’s story of NDIS

A client’s story of NDIS

Our Community Connection Coordinator (CCC) met John (not his real name) and his brother after receiving a referral from Fairfield Hospital.

Upon visiting the brothers at their home in South West Sydney, our staff discovered that the brothers were not receiving any supports and were not managing at all to live on their own. Their only sister lives far away and did not understand how NDIS could help her brothers.

SydWest immediately began providing information about NDIS to John’s social worker and sister and explaining how NDIS could assist John to live independently and with ongoing supports from allied health professions in the home. Our CCC worked to build capacity in the social worker and sister to understand the documents required to access NDIS, as well as information regarding the Companion Card and the Taxi Voucher scheme.

John was success with accessing NDIS and our CCC continued to support John and hi sister with planning meeting preparation and the planning meeting process. Following John’s implementation meeting with the LAC, they sought SydWest assistance again as they did not understand the plan and how NDIS and choice and control works and how John can always choose what and how he wants to achieve his goals through the various funding options.

The sister now understands the whole plan very well and ISs comfortable in advocating for her brother. She was happy and relieved that her brother will be looked after by NDIS supports now. Due to CCC’s rapport with the family and the trust built up, the sister requested to stay with SydWest and receive further supports through SydWest’s NDIS Care Worker team.

Today, John receives Core Supports and Support Coordination services from SydWest and will be supported with his ongoing plan management processes into the future.

Blacktown

  •   Level 2, 125 Main Street
      Blacktown NSW 2148

  • Tel : (02) 9621 6633
  • Fax : (02) 9831 5625
  • Email : This email address is being protected from spambots. You need JavaScript enabled to view it.

Castle Hill

  •  The Community Hub
     Castle Hill Towers Shopping Centre
     6-14 Castle Street
     Castle Hill NSW 2154
  • Tel : (02) 9621 6633
  • Fax : (02) 9831 5625
  • Email : This email address is being protected from spambots. You need JavaScript enabled to view it.

Mt Druitt

  •   Shop 3, 6-10 Mount Street
      Mt Druitt NSW 2770
      (enter via Ralph Place)
  • Tel : (02) 9625 0455
  • Fax : (02) 9625 0322
  • Email : This email address is being protected from spambots. You need JavaScript enabled to view it.

Castle Hill

  • SydWest staff will be onsite on
            Wednesdays and Thursdays
  • We offer Aged Care, Disability
             and Disability Employment
             Services

Penrith

  •   Community Connection Building
      Suite 113, 114-116 Henry Street
      Penrith NSW 2750
  • Tel : (02) 9621 6633
  • Fax : (02) 9831 5625
  • Email : This email address is being protected from spambots. You need JavaScript enabled to view it.

Rouse Hill

  •   Vinegar Hill Community Centre
      29 Main Street
      Rouse Hill NSW 2155
  • Tel : (02) 9621 6633
  • Fax : (02) 9831 5625
  • Email : This email address is being protected from spambots. You need JavaScript enabled to view it.

Business Hours

Monday to Friday
9:00am to 4:30pm

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